SMS terms of service
Machine Ice Company · last updated 4 November 2026.
Who we are
These terms cover text messages sent by Machine Ice Company, 8915 Sweetwater Lane Suite A, Houston, TX 77037. Questions: bea@machineice.com or (281) 448-7823.
How you opt in
We text you only if you ticked one of the optional consent boxes on our contact form, or asked us to in writing. Consent is never a condition of purchase. Neither box is ticked by default and neither is required to submit the form.
What we send
Transactional: replies to your enquiry, appointment and technician arrival details, and updates on a job or quote you asked about.
Marketing (separate consent): preventative maintenance reminders, seasonal service offers and equipment promotions.
Frequency, cost and carriers
Message frequency may vary. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Stopping
Reply STOP to any message to stop all texts from us. You can also reply STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT. We will send one confirmation and nothing further. Reply START to opt back in.
Help
Reply HELP for help, or contact us on (281) 448-7823 or bea@machineice.com.
Your information
We do not sell or share your mobile number or your consent with anyone for their own marketing. See our privacy policy.